Frequently Asked Questions

PrintSprout is your agency's silent, white-label partner for print fulfillment. It’s a platform that allows you to sell over 100+ print products to your clients through your own WooCommerce store. You handle the creative work and client relationship; we handle the printing, packing, and shipping automatically in the background.

This platform is specifically engineered for:

• Design & Branding Agencies looking to add a recurring revenue stream.
• Marketing Agencies that want to offer a complete suite of services, including physical marketing materials.
• Freelance Designers who want to move beyond one-off projects and increase client lifetime value.

There are two primary revenue streams for your agency:

1. Print Margin: You set the retail price for every product. When a client orders, they pay you the full amount. We charge you the base fulfillment cost. The difference is your profit, which you keep instantly.
2. Service Retainers: You can charge clients a monthly fee for managing their "Brand Portal," which includes design updates, store maintenance, and ensuring brand consistency.

It's simple:

• Your client pays you the full retail price through your WooCommerce store.
• PrintSprout charges your agency the base cost for the product and fulfillment.
• You never have to worry about chasing payments for print. The profit is yours from the moment the order is placed.

Yes. You control the pricing in your WooCommerce store. You can use WooCommerce's native coupon functionality or set special sale prices. For retainer clients, you can even create a separate store or user role with built-in "VIP" pricing.

100% white-label. Your client will only ever see your brand. The ordering experience is on your website. The shipping labels are generic or can use your information. The package that arrives is completely unbranded ("blind-shipped"). We operate invisibly to protect your client relationship.

Absolutely. Our higher-tier plans are designed for this. You can connect and manage multiple, separate WooCommerce stores (e.g., one for each major client) from a single PrintSprout dashboard. It's built for agency-level management.

You remain the hero for your client. They will always contact you. If a rare issue arises with print quality or shipping, you contact our priority support team. We work with you in the background to resolve it quickly, and you communicate the solution to your client.

It saves you countless hours and money on product photography. You can create professional, high-fidelity product shots for your storefront, social media, or client presentations in seconds. It makes your offerings look premium and helps you sell your design work more effectively.

This is a perfect workflow. You can scope and bill for the design work as you normally would. Once the design is approved, you simply create the product in PrintSprout and can either place the order on your client's behalf or make it available in their portal for a one-time purchase.